Privacy Policy

At Virtus Motors Pvt. Ltd., we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with applicable Indian laws, including the Information Technology Act, 2000, and global regulations such as GDPR. By accessing or using our website (virtusmotors.in), you agree to the terms of this Privacy Policy.

Virtus Motors operates the website www.virtusmotors.in, which is run by Virtus Motors Pvt. Ltd., a private limited company incorporated under the Companies Act, 2013. This Privacy Policy outlines:

• What data is collected from users.

• How data is collected.

• How data is stored and protected.

• Your rights and how you can exercise them.

We encourage all users to review this policy carefully.

2.1 ACT - Refers to the Information Technology Act, 2000, and amendments therein.

2.2 Data - Any information, knowledge, or instructions processed or stored electronically.

2.3 Device - Any computer, mobile, or technology used to access our website.

2.4 Personal Identifiable Information (PII) - Includes your name, address, email, phone number, and other identifiable details.

2.5 Sensitive Personal Data or Information (SPDI) - Refers to financial, health, and biometric data, as defined under Indian law.

2.6 Cookies - Small text files stored on a user’s device to enhance website functionality.

3.1 Types of Data Collected

1. Personal Information

   • Name, address, phone number, email ID, and contact preferences.

   • Payment details for processing orders.

2. Non-Personal Information

   • Browser type, operating system, and IP address.

   • Usage patterns, environmental variables, and session data collected via cookies.

3. Cookies and Web Beacons

   • Used to personalize the website experience and improve functionality.

   • Users can manage cookie preferences in their browser settings.

3.2 Purpose of Data Collection

• To process orders, deliver products, and communicate offers.

• To improve user experience and provide personalized content.

• To comply with legal obligations and safeguard our platform.

4.1 How We Use Data

• Provide, operate, and improve our website and services.

• Facilitate transactions and deliver customer support.

• Conduct analysis for internal business purposes.

4.2 Information Sharing

We may share your data with:

• Trusted Third Parties: For payment processing, web hosting, and customer service.

• Legal Authorities: When required by law or to protect our rights.

• Affiliates and Partners: For co-branded services and fraud prevention.

We implement robust measures to protect your data:

1. Encryption using secure server software (SSL).

2. Regular reviews of storage and processing practices.

3. Restricting access to personal data on a need-to-know basis.

Despite our best efforts, no method of transmission or storage is 100% secure. Users are advised to take precautions, such as safeguarding their passwords.

6.1 Access - Request details of the data we hold about you.

6.2 Correction - Update inaccurate or incomplete data.

6.3 Erasure - Request deletion of personal data, subject to legal obligations.

6.4 Consent Withdrawal - Opt-out of non-essential data processing, such as promotional communications.

6.5 Cookie Preferences - Refuse non-essential cookies upon visiting the website.

6.6 To exercise your rights, contact our Grievance Officer at info@virtusmotors.in.

7.1 Payment Processors - Razorpay for secure transaction handling.

7.2 Advertising Platforms - Meta and Google for targeted advertisements.

7.3 Analytics Tools - Google Analytics to monitor website performance and user behavior.

7.4 Virtus Motors is not responsible for data policies of third-party platforms. Users are encouraged to review their privacy policies.

8.1 Transaction Details - Retained as long as necessary for legal and operational purposes.

8.2 Cookies - Stored for up to 30 days or as per user preferences.

8.3 PII and SPDI - Deleted within 90 days upon request or account termination.

Minors below 16 years of age may access the website only under the supervision of a parent or guardian. By using the website, minors confirm they are doing so with parental consent.

Grievance Officer Details

Name: Ajay Choudary

Email:  info@virtusmotors.in

Phone: +91 7981646767

The Grievance Officer will address concerns within 28 business days

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or website notifications. Continued use of the website constitutes acceptance of any updates.

Virtus Motors is not liable for:

1. Unauthorized access to user data due to circumstances beyond our control.

2. Inaccuracies or omissions in the information provided by third-party services.

3. Loss or damage arising from misuse of the website or services.

By using our website, you acknowledge and agree to this Privacy Policy. If you do not agree, please discontinue use of the website immediately.

By using this website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined above. For any queries or concerns, please contact us at info@virtusmotors.in.