What makes Virtus Motors different from other EV brands?

We focus on affordability, modularity, and performance, ensuring our electric vehicles meet real-world needs. Our patented designs make our vehicles lighter, more efficient, and adaptable for both personal and commercial use.
Who is Virtus Motors?

Virtus Motors is an innovative electric vehicle company from India, focused on designing and manufacturing high-quality electric cycles and modular electric mopeds for urban commuting and last-mile deliveries.
Where is Virtus Motors based?

We are headquartered in Faridabad, India, with operations expanding across the country. We also have plans to enter international markets like Canada, Europe and North America.
What are the different electric cycles and mopeds you offer?

We offer a range of Alpha Electric Cycles for everyday riders and the BH1M Modular Electric Moped, designed for both personal and commercial use.
Are Virtus electric cycles and mopeds waterproof?

Our vehicles are water-resistant, meaning they can withstand rain and splashes. However, avoid submerging the battery or riding in deep water to ensure longevity.
What is special about the BH1M moped?

BH1M is built with a modular frame that can switch between personal commuting and cargo transport. It also supports battery swapping, connected features and a whole lot more.
What are the benefits of owning an electric bicycle?

Saves Money: No fuel cost, minimal maintenance. Eco-Friendly: Zero emissions, helps reduce pollution. Health Benefits: You can pedal when you want, ride effortlessly when needed. Effortless Commuting: No traffic stress, easy parking.
Can I attach a basket or a rear rack to the Alpha eBike?

Yes! The Alpha eBike is designed to be compatible with third-party accessories. Our official accessories are available on our website and stores.
What is the weight limit of the Alpha electric cycles?

The Alpha eBike supports riders up to 110 kg (250 lbs).
What is an electric cycle and how does it work?

An electric cycle or battery operated cycle (e-Bike) is a bicycle equipped with a motor and battery to assist with propulsion. The Alpha electric cycles offers three riding modes: Pedal Only: Ride it like a regular bicycle. Pedal Assist (Pedelec): The motor boosts your pedaling effort. Pure Electric Mode: No pedaling needed, just twist the throttle!
Do I need a license to ride the Alpha electric cycle?

No! The Alpha eBike does not require a license, registration, or insurance in India.
Is the Alpha electric cycle street-legal?

Yes! The Alpha electric cycles follows all legal regulations in India, Europe and North America and is classified as a bicycle, not a scooter.
Are electric bicycles suitable for adults of all ages?

Yes, electric bicycles are designed to accommodate adults of varying ages. They offer adjustable features to cater to individual preferences and requirements.
What are the benefits of using a battery-operated electric bicycle for adults?

Battery-operated bicycles offer a convenient and eco-friendly mode of transportation. They are cost-effective, providing a better commuting option, and contribute to reducing carbon emissions.
How fast can the Alpha electric cycle go?

The Alpha electric cycle complies with India's electric bicycle laws, featuring a 250W motor with a top speed of 25 km/h.
Who should buy an electric cycle?

Electric cycles are great for: Daily commuters looking for a cost-effective and eco-friendly alternative. Fitness enthusiasts who want assisted cycling for long rides. Delivery partners & businesses for efficient last-mile mobility. Anyone looking to reduce fuel costs and carbon footprint.
Can I ride the Alpha electric cycle if the battery runs out?

Yes! The Alpha eBike functions like a normal bicycle without power.
How long does the Alpha electric battery cycle take to charge?

Standard Charger: 3-5 hours (Depending on battery capacity) The battery can be charged using any regular wall outlet by plugging the charger into the charging port on the cycle. The battery can be removed and charged indoors using any regular wall outlet on removable Alpha electric battery cycle models such as the Alpha M and Alpha E.
Can I exercise while using an electric cycle?

Yes! You can: Ride with no motor support for full exercise. Use pedal assist for longer and more intense rides. Ride farther and burn more calories compared to regular bicycles.
How much does the Alpha eBike weigh?

The bike weighs between 20-30 kg (55-60 lbs), making it easy to transport.
Who is responsible for international taxes and duties?

Buyers are responsible for taxes, duties, and VAT, which vary by country.
Where can I get my Alpha electric cycles serviced?

Virtus Motors has authorized service centers across major cities. Contact our support team to find the nearest service center.
Yes! The Alpha eBike is available for worldwide shipping. Shipping fees may vary based on location.

Yes! The Alpha electric cycles are available for worldwide shipping. Shipping fees may vary based on location.
Can I replace or upgrade my battery?

Yes! Our batteries are removable and replaceable, and we also offer battery upgrade options for extended range.
How long does it take to charge an electric cycle or moped?

Charging time varies by model. Typically: Alpha Electric Cycles: ~3-4 hours for a full charge (8ah Battery). BH1M Moped: ~4-5 hours, with the option of swappable batteries for quick replacement.
What is the battery range on a single charge?

Alpha Electric Cycles: Up to 60 km with pedal assist. BH1M Moped: Up to 120 km depending on load and terrain.
How often do I need to service my electric cycle or moped?

We recommend a general check-up every 3-6 months to ensure optimal performance. Key areas to check include battery health, brakes, and tires.
Where can I get my Virtus Motors EV serviced?

We have authorized service centers across major cities. For locations, visit our service locator page or contact our support team.
Can I get government subsidies for buying an electric vehicle?

Yes, government subsidies vary by state. Check with your local transport authority or visit our subsidy information page or contact us for more details.
Where can I buy Virtus Motors electric vehicles?

Our products are available on: Virtus Motors Website Online Marketplaces (Amazon, Flipkart, etc.) Authorized Dealers & Distributors
Do you offer EMI or financing options?

Yes! We offer easy EMI options through our financing partners. Contact us to check your eligibility.
How do I choose the right electric bicycle online in India?

Consider factors such as battery range, motor power, design, and price when choosing an electric bicycle online. Look for reputable brands and read customer reviews for guidance.
How can I become a Virtus Motors dealer or distributor?

We are actively expanding our dealer network! Fill out our dealer application form on our website, and our team will get in touch with you.
Do you offer fleet solutions for businesses?

Yes! We provide customized fleet solutions for delivery services, logistics companies, and businesses looking to switch to electric mobility.
What safety precautions should I follow while using an electric cycle?

Always wear a helmet while riding. Follow traffic rules and avoid reckless riding. Regularly maintain your cycle for optimal performance. Do not exceed maximum weight limit mentioned for the cycle.
What is Virtus Motors' return policy?

We accept returns only for manufacturing defects reported within 7 days of delivery. Custom orders and used vehicles are non-returnable.
Can I test ride a Virtus electric cycle before buying?

Yes! We offer test rides at select locations. Contact us to book one near you.
How can I register my warranty?

Register your product warranty online through our website using your purchase details.
What if I have an issue with my Virtus Motors EV?

Reach out to our customer support team via: 📞 Helpline: +91 7981646767 📧 Email: support@virtusmotors.com
How can I stay updated on new products and offers?

Follow us on Instagram, LinkedIn, and Facebook or subscribe to our newsletter for the latest updates.

CONTACT US

Have a question that’s out of the ordinary? We’re all ears (and wheels)! Shoot us a message—we’ll get back to you faster than you can say “Dynamic Drive Inside!” 🚀

Let’s Talk Wheels, Deals, and Dreams!

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Reach out to us—we promise no awkward hold music, just real people passionate about helping you zoom into the future of mobility.

📧 Email Us
Got a detailed query or just love typing?

Drop us a line at: info@virtusmotors.in

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+91 7981646767
Available Monday to Friday, 10:00 AM to 6:00 PM

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Virtus Motors Pvt. Ltd.,

Plot No. 458, IMT Faridabad,

Haryana 121004

India

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